BIO
Background
Technology and operations strategist.
I design and transform business technology and data into unified assets and capabilities, and I lead high performing teams that bring people, processes, technology, and governance together to deliver measurable institutional results across complex, enterprise scale organizations. My doctoral research covers the ethical application of AI for strategy formation and decision making in high risk environments.
The method behind that came from the Navy first, then from Six Sigma, then from twenty five years of being accountable for whether the number moved.
EXP
Professional experience
Selected roles.
Founder & Chief Executive Officer
Christian Veterans Leadership Network, Inc. · Tarpon Springs, FL
Aug 2025 – Present
- Led organizational strategy and program delivery through partnership development and targeted outreach, expanding education, coaching, and employment services that placed 50+ veterans in civilian roles.
- Connected United States business leaders with veteran candidates through targeted resume preparation and recorded mock interviews.
- Drove a ServiceNow Build Partnership through structured partner coordination, enabling national expansion of veteran services.
- Leads product strategy and hands on development of VetBridge, a scoped application that streamlines veteran onboarding and retention workflows.
Director, Enterprise Architecture
KPMG · Tampa, FL
Dec 2021 – Oct 2025
- Primary product architect for the firm’s 40,000+ professionals across custom applications, citizen development, and AI enabled solutions.
- Built the Investment Management System, the first global production Workspaces deployment, governing multi billion dollar strategic portfolios.
- Defined reference architectures and integration standards, driving 78% sustained platform utilization firm wide within twelve months.
- Owned the enterprise platform roadmap, improving platform stability by 20% and lifting user adoption by 35% over three years.
Senior Director
Contender Solutions · Tampa, FL
May 2017 – Dec 2021
- Established a formal training and adoption vertical, increasing engagement profitability by over 20%.
- Drove RFP win rates from below 5% to over 50% through standardized proposal processes and solution leadership.
- Launched a CRM adoption program that increased user engagement from 61% to 92% within three months.
Practice Director
InSource Inc. · Wayne, PA
Sep 2015 – Apr 2017
- Built and led the healthcare practice by establishing Agile delivery pipelines, expanding the consulting team by 40% and enabling service to 25 mid market and enterprise clients.
- Standardized ITIL practices, stage gate governance, and reusable implementation playbooks, improving on time delivery by over 30%.
- Formalized solution design reviews, estimation standards, and quality gates, elevating client satisfaction by 18% and project profit margins by 12%.
Division Chief Information Officer
Conifer Health Solutions · St. Petersburg, FL
Mar 2012 – Jun 2015
- Established the CIO position for the patient communications division, building a team supporting telecommunications, network, applications, development, and support.
- Built enterprise reporting and analytics capabilities, improving operational decision making by 25% across revenue cycle functions supporting millions of patient interactions.
- Lifted data quality scores from 84% to 94% through governance, stewardship, and process redesign.
- Architected a unified information environment connecting CRM, clinical, financial, and legacy systems, reducing reporting preparation time by 75% across five departments.
Practice Director, Healthcare IT
PwC · Tampa, FL
Jan 2008 – Mar 2012
- Directed a 400+ person technology organization as a founding member of the advisory healthcare information technology practice, accelerating growth from $10 million to more than $500 million over three years.
- Developed and launched the globally adopted Transform methodology across all United States and global member firms, contributing to billions of dollars in new revenue.
- Implemented an integrated CRM and knowledge management approach, increasing opportunity conversion rates by 35%.
EDU
Education and credentials
Where the method came from.
Doctorate
Doctor of Strategic Leadership, Liberty University, Lynchburg, VA. Doctoral research on the ethical adoption of AI for strategy formation and decision making.
Master of Science
Information Technology, Capella University, Minneapolis, MN.
Bachelor of Science
Healthcare Administration, Southern Illinois University Carbondale. Graduated summa cum laude.
Certifications
Six Sigma Black Belt · SAFe Agilist · ITIL v4 · ServiceNow CSA and Advanced CSA · Certified Trainer · CITI Social and Behavioral Researcher · Research Administration · ACSM PAPHS
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Contact
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