Dr. Paul Lawrence H. Keske
Bringing disciplined execution, structured improvement, and measurable transformations through research confirmed executive leadership to technology strategy, organizational change, and process modernization that translate into sustained business performance.
An operating model built to deliver.
My operating model was shaped in the U.S. Navy and refined as a Six Sigma Black Belt at GE, where I learned to define complex problems, improve systems methodically, and prove results with data. At PwC, I was one of 10 subject-matter experts selected to create Transform, the firm’s delivery methodology, and helped lead and grow the Healthcare IT practice from roughly $10M in first-year revenue to more than $600M by year four. Since then, I have built scalable capabilities, governance models, analytics functions, enterprise platforms, and delivery teams across diverse enterprise environments.
Selected Leadership Roles
Founder & Servant Leader · CVLN, Inc.
Jan 2025 – Present- Founded and lead CVLN, a 501(c)(3) Service-Disabled Veteran-Owned Small Business (SDVOSB) nonprofit supporting service members transitioning to civilian employment through education, coaching, and job placement.
- Spearheaded product strategy and hands-on development of VetBridge, a ServiceNow Store scoped application that streamlines veteran transition workflows and connects transitioning service members with employers.
Director, Enterprise Architecture · KPMG
Dec 2021 – Aug 2025- Led ServiceNow architecture for 40,000+ professionals, delivering custom applications and AI-enabled solutions that enhanced client visibility and executive trust.
- Built the Investment Management System, the first global production ServiceNow Workspaces deployment, governing multi-billion-dollar strategic portfolios across all US and Global investment programs.
- Established enterprise data governance standards, reducing duplicate records by 42% and strengthening reporting and forecasting integrity.
- Defined reference architectures and integration standards achieving 78% sustained platform utilization firm-wide within twelve months.
Senior Director · Contender Solutions
May 2017 – Dec 2021- Drove product expansion through strategic partnerships and new service offerings, adding over $10M in new revenue.
- Developed the Activate Framework, an Agile + Six Sigma delivery methodology for consistent, repeatable, high-quality delivery.
- Raised RFP win rates from below 5% to over 50% through superior architectural solutioning and proposal leadership.
- Launched a CRM adoption program that lifted user engagement from 61% to 92% within three months.
Practice Director · InSource Inc.
Sep 2015 – Apr 2017- Built and led the ServiceNow Healthcare practice, rapidly expanding new logos across mid-market and enterprise clients in the first 12 months.
- Standardized delivery methodology and reusable design patterns, improving on-time implementation delivery by over 30%.
- Established practice-level governance covering design reviews, estimation standards, and quality gates, lifting client satisfaction and margin predictability.
Divisional CIO · Conifer Health Solutions, CPC
Mar 2012 – Jun 2015- Managed annual IT budgets of ~$6M aligned to growth and profitability goals.
- Integrated disparate operational systems into a unified environment, cutting reporting preparation time by 75%.
- Improved data quality scores from 84% to 94% and drove workforce productivity up 30% through modernization initiatives.
Practice Director, Healthcare IT · PwC
Jan 2008 – Mar 2012- One of 10 hand-selected firm members responsible for the creation of PwC’s “Transform” methodology.
- Founding member and leader of PwC’s Healthcare IT practice, contributing to growth from ~$10M in year one to over $600M by the close of year four.
- Informed multi-million-dollar investment decisions through analytics, forecasting, and executive performance reporting.
Academic foundation & certifications.
Education
- Doctor of Strategic LeadershipLiberty University, ADRP: Ethical adoption of AI for strategy formation and leadership decision-making
- M.S., Information TechnologyCapella University
- B.S., Healthcare AdministrationSouthern Illinois University Carbondale
Certifications & Designations
CVLN: Bridging veterans to their next mission.
A nonprofit founded to support military service members transitioning to civilian employment through education, coaching, and job placement, including VetBridge, a platform connecting transitioning service members with employers.