Blog
Welcome to a space where leadership meets innovation, and strategy embraces service. Here, I share my journey and insights on Leadership Theory and Application. Drawing from deep experiences in industry and technology, and inspired by the principles of servant leadership, this blog is a blend of thoughtful reflections and practical wisdom. Dive in and explore how we can lead with purpose and navigate the complexities of today’s organizational landscapes.

-
Waypoint and the Direction of Travel in IT Service Management
There is significant buzz surrounds ITIL v5 this week as the industry evaluates and adopts a shift in service management priorities. This evolution reflects a trend developing for over a decade within the most sophisticated technology organizations. Incident management no longer centers solely on the narrow metrics of response speed or ticket throughput. It is…
-
The Hidden Tax of Tool Sprawl
Tool sprawl is a silent killer most executives mistake for procurement overhead. In reality, every redundant SaaS subscription represents a structural failure in your enterprise architecture. When multiple departments purchase competing tools for the same function you are not just wasting money on license fees. You are creating massive data silos and integration debt your…
-
Are you sprinting on a treadmill?
Imagine your engineering team is running as fast as they can to get around the track while forced to be stay a treadmill. This frustrating stagnation is probably the result of a high Technical Debt Interest Rate (TDIR). TDIR is consuming your capacity before you can touch a new feature. In the Waypoint Methodology we…
-
The Factory of Broken Parts
Understanding Rolled Throughput Yield. Imagine a high-end automotive factory where every third engine coming off the assembly line has to be completely dismantled and rebuilt because of a single loose bolt. Management might accept a total “output” of one hundred engines at the end of the day. But they are choosing to ignore the staggering…
-
Bad Architecture Metrics Create Perfectly Wrong Investment Decisions
The Measurement Paradox: High Maturity vs. Low Financial Performance Many organizations claim success while experiencing systematic failure because enterprise architecture quality metrics do not encompass economic meaning. Abdallah et al. (2023) revealed most architectural measurement solutions proposed are based on opinions rather than empirical validation. These mathematical operations often produce numbers with unknown units and…
-
The DSL Advantage: Why pursue a Doctorate in Strategic Leadership?
The DSL is professional doctorate emphasizing application over pure theory. It is grounded in real-world problem solving. A DSL is ideal for experienced practitioners who are expected to translate research directly into organizational action, decision frameworks, and measurable outcomes. The emphasis is on applying rigorous scholarship to complex leadership challenges that organizations are facing now.…
Subscribe
Enter your email below to receive updates.